I am getting a (B-0) error
The (B-0) error results from the software license manager taking too long to respond when the software starts. This is...
Troubleshooting
Troubleshooting common problems
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When I attempt to open a Flipbook within the software, I recieve a ‘Source files not found’ error.
This error is returned when the software cannot find the imported PDF files in your DO_NOT_UPLOAD folder’s pdf folder. To fix... -
I am receiving the following error: ‘Message: low memory or corrupted memory’.
Please restart your machine. Once restarted could you then attempt to open your flipbook in the software to see if... -
Why can’t I see my website when using the ‘Webpage’ feature?
There are two common causes for this to occur. If a flipbook is hosted on a secure website (https://), it... -
MP4 Videos are buffering to the end before playing
Q: I’m having issues with my MP4 files, they take a very long time to load. A: It appears that your...